by Arthur Poczka | Oct 17, 2019 | News
Trying to compete with the big guys in today’s ever-changing retail world can be a hard hill to climb for independent grocery businesses. We don’t have the budgets, the manpower, or the sheer geographic scope to match up toe-to-toe. But what we do have is...
by Arthur Poczka | Oct 17, 2019 | News
Retailers of any size that fail to understand competition has fundamentally changed—from decades of product-driven practices to a true customer focus driven by share-of-wallet and lifetime value—are destined for a challenging future. Competition today is...
by admin | Oct 16, 2019 | News
Retail success today and going forward is dependent on customer focus—how well the retailer serves each and every shopper. Retailers can shift from a product focus to a customer focus by asking several key questions from the perspective of the customer, and then...
