by birdziadmin | Apr 2, 2019 | News
Retailers must employ a customer-first philosophy into organizational culture. By Gary Hawkins. Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early...
by Gary Hawkins | Apr 2, 2019 | News
I was visiting someone in the hospital the other day and, looking about the room, noticed an Amazon Echo installed on the wall opposite the hospital bed. There was a sign under the device telling patients that they could ask Alexa to call their nurse or make other...
